Printable Exports, Issue Updates

wash.systems - OPEn Release Notes
2016-03-01

Full Release Notes with images: https://drive.google.com/file/d/0B-qLJ4lKqbLqVlIwR1FqdWJSY1E/view?usp=sharing

Printable Exports

The Tasks Due and Open Issues exports are now available in printable format.

You can use the new format to post a to-do list for co-workers without an OPEn login or to print a snapshot for your records

How To: Export Tasks

  1. Login to OPEn and navigate to the Reports area

  2. Click the Export option

  3. On the new screen, set the Export Type field to “Tasks Due”

  4. Set the End Date field to the last date you want to appear on your export.

  5. If you would like to limit the export to a tag, enter the tag name in the Tag field.

  6. Select the “Create printable export (opens in new window)” option.

  7. Click Start Export

  8. The export will open in a new window. Hit Ctrl + P to print.

    NOTE: The export opens in a new window. If your browser blocks pop-ups, you will need to allow the pop-up. 

How To: Export Open Issues

  1. Login to OPEn and navigate to the Reports area

  2. Click the Export option

  3. Set the Export Type field to “Open Issues

  4. Select the “Create printable export (opens in new window)” option.

  5. Click Start Export

  6. The export will open in a new window. Hit Ctrl + P to print.

    NOTE: The export opens in a new window. If your browser blocks pop-ups, you will need to allow the pop-up.

Issue Details View

The new issues detail page gives you more screen area to view and edit your issues.

The Details section shows the issue text as well as the equipment and component assigned to the issue.

This area also shows the assigned user (editable) and an automatically expanding text area where you can type the issues solution.

The Images section contains the image gallery for the issue. The main gallery shows a large version of the currently focused image.

The thumbnail list below the main gallery shows a small version of each image attached to the issue. You can focus an image in the gallery by clicking it in the thumbnail list.

The Comments section shows the conversation associated with the issue.
Each comment is shown along with the name of the user who posted the comment and the date and time of posting.

You can edit any of your comments but not those of other users. 

How To: Access the Issue Details View

There are three ways to access the details view for an issue:

  1. Go to the Issues area and click the Details button next to an issue
  2. Go to the Issues area and click any issue to open the Issue dialog. Then click the Details button.
  3. Click the View in Open button in an OPEn issue alert email.

Issue Comments

You can now add multiple comments to an issue from the Issue Details screen (shown above).

To add a new comment, just type your comment in the “Add a comment...” field and click Post. Your comment will be added to the main thread.

You can also edit your comments by clicking the ...edit link.

New comments are distributed to your team with an email alert.

The alert shows the name of the commenter as well as the comment text and the text of the related issue.

You can quickly add your own response by clicking the View in OPEn button in the message to open the Issue Details page

Additional Bug Fixes and Interface Updates

  1. The Issue lists now shows icons when the issue contains images or a comment.

  2. In the issue create and edit views, the “Assigned To” list now only shows users who have the “Issue Assignment” permission in their user record.

  3. The issue creation and update emails have been updated with a new responsive layout.

  4. A bug preventing all users from being removed from a location has been fixed.